Comments on: new AFD/TPP/plate server added

By: JA

JA — Thu, 14 Oct 2010 20:09:55 +0000

the progress bar never completes… I was trying to download L28. Thanks for the links I’ll try them.

I’m using an iphone 3G on iOS 4.1 jailbroken.

By: heikki

heikki — Thu, 14 Oct 2010 18:48:04 +0000

I tried downloading L28 here and no problems (of course).

Another tool to try is the IphoneConfigurationUtility:
http://www.apple.com/support/iphone/enterprise/

Once installed, run it with your device connected with USB, then you should see your device. Select it then click on Console and you will get a lot more info of what the app is trying to download.
Please let me know how it all works out.

By: JA

JA — Thu, 14 Oct 2010 17:44:32 +0000

the progress bar never completes… I was trying to download L28. Thanks for the links I’ll try them

By: heikki

heikki — Thu, 14 Oct 2010 14:35:13 +0000

With stall do you mean the spinner and the progress bar never completes, or do you mean the app crashes ?

In either case, since the download never completed it will resume download.
How are you connected to the internet ?
And what chart are you trying to download ?

If using wifi, please follow this advice.
http://www.pcmag.com/article2/0,2817,2362319,00.asp

Also check what speed you get here:
http://myspeed.visualware.com/index.php

Finally, before trying to download a reboot of the device never hurts.
A reboot free up memory.

By: JA

JA — Thu, 14 Oct 2010 11:15:25 +0000

Whenever I start to download an IFR chart, it stalls, when I restate the program it downloads an then tells me it is going to download the same chart again. It stalls and downloads after restate of the program then wants to do it again. It appears to be a never ending cycle. I have to uninstall and reinstall the program to get the download to stop.

By: heikki

heikki — Tue, 05 Oct 2010 18:24:16 +0000

Probably all.
First of all, the iPad may have issues with non Apple access points:
http://www.pcmag.com/article2/0,2817,2362319,00.asp

Also make sure you are really close to your wifi access point, if you have the wifi ONLY model the all aluminum rim makes for poor wifi reception.
It could also be the server that’s busy.
The message comes when there has been no apparent progress for a while – the downloads have ‘stalled’. Restarting usually helps.
On the iPhone4 the fastest way to restart the app is to reboot – this kills alls apps running (including SkyCharts).

I’m working on something that will should result in faster downloads. The new version will hopefully be released in a month or so.

By: heikki

heikki — Tue, 05 Oct 2010 18:23:53 +0000

Please check your email, and if that helped or not.

By: Robert Grace

Robert Grace — Sun, 03 Oct 2010 01:00:05 +0000

I am a big fan of your approach plates and enroute charts. I do notice that sometimes the charts download quickly on my iPad, and sometimes they seem to take a long time, or I get the warning that the download has stopped and I’m asked if I am still connected to the internet.

Is this my iPad, your servers, or something else?

Thanks.

Robert

By: Earl

Earl — Sat, 02 Oct 2010 04:28:28 +0000

I can’t get Skycharts to operate. The beginning screen comes up and that’s as far as it goes. I’ve deleted and reinstalled but it still does not work. What’s the deal?